Your ears can sometimes be more comforting than your mouth. Add your arms and a shoulder and it could be better than any medicine. The same thing applies in conflict…

The only way you can learn what you need to know to resolve an issue, is to hear everything that resulted in the problem — without getting upset, being reactionary, or cutting the other person off. Respect someone enough to give them the floor and truly hear them out.

~ Heather Angelika
Owner/Founder of Gallant Girls


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